Mini program

Subscription commerce on WeChat: recurring orders and home delivery

A WeChat mini program for recurring grocery-style orders, home delivery and offline stores as the acquisition channel. Built for China WeChat commerce — not a generic "mini app" theme.

Home delivery of fresh milk coordinated through a WeChat mini program

Background

Cold-chain milk was sold door to door on paper. Stops for the following week were hard to follow. The store met customers, but the next subscription was a chat thread or a notebook.

What we shipped

WeChat mini program for subscriptions and delivery orders; offline member stores as experience and acquisition.

What was breaking

  • Paper subscriptions did not tell the driver which household was due next week.
  • Store visits and online orders did not share a customer file.
  • Cold-chain delivery needed a stable order entry, not an ad-hoc group list.

Approach

Subscriptions and checkout live in the mini program. Stores remain the place people taste and join. Community posts and live streams stay marketing actions — they are not default modules we invent for every store.

Modules

  • Recurring subscription and one-off SKUs
  • Home-delivery order entry
  • Offline store as acquisition
  • Order and basic membership admin

WeChat commerce in China starts as a mini program. Scope it at /en/miniprogram/ or /en/contact/.

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